Frequently Asked Questions (FAQ)

  • Can you create a logo for my site?

    Yes. Logo design is a passion of ours and we have talented designers ready to create/update your brand cornerstone. Logo design is not part of the website development price and must be agreed upon before any project is commenced.

  • Can you help me get images for my website?

    For most businesses, images play a very important role in the overall presentation of their site. In some cases, stock images suffice, in others, high-quality images from a local professional photographer may be the best route in providing images that will be used on your website. We do not provide on-site photography services but can help direct you to resources such as Unsplash

  • Do you build search engine optimization (SEO) into the websites you create?

    Both the websites that we create and Content Management System (CMS) we use are SEO friendly. Meaning that, though we do not offer a full SEO agency services at this time, basic SEO elements are included in the development of your website to help you rank higher on Search Engine Results Pages (SERPs). 

  • Do you custom design websites or use pre-made templates?

    We love the intricacies of building websites and understand that most businesses would rather stand out from the crowd instead of presenting a 'canned' image online. It is for that reason we custom design our sites to meet the specifications of our clients. 

  • Do you offer domain name registration?

    Vidalyon Studios is not a domain registrar. Any registration or management of client domains will be done at cost of the domain itself (GoDaddy) and hourly rate as it applies to work preformed. 

  • Do you offer e-commerce services?

    Yes. The Content Management System (CMS) that we use integrates with many of the most popular merchants available. We can develop a fully designed shopping cart experience on your site with products, catalogs, shipping options and tax codes. 

  • How do you price your services?

    Website pricing is based on the development package a clients decides on. After launching your site, any updates or additional work we preform is then based on our prorated hourly rate of $35 per hour. 

  • How many pages will my website have?

    The number of pages on your site will vary based on the development package of your choosing, though adding pages after launch is not limited. You can have as many pages as you like on your site as long as your disk usage allows it. 

  • How much input will I have with my website design?

    Over the years, we've had some clients be very specific on what they are looking for on their site. Other times we've been given full creative liberty to produce an online presence for a business. We love for our clients to be involved at the level they feel comfortable at but require a realistic understanding that as professionals, we may not always agree on design elements' placement and function. 

  • What do you need from me to get started?

    We've learned that content is the one ingredient that cannot be missing before going live on a site. It is crucial for our clients to provide textual information that will be placed on their website as early as possible in the process. 

  • What if I already have an established brand, will my website provide a consistent look?

    Yes. Consistent presentation of an established brand is vital for business success. We will ensure your business website matches both the look and voice of your established brand.

  • What services do you offer?

    We offer business website design, development, hosting and maintenance. Our services include branded email, a Content Management System (CMS), Customer Relationship Management (CRM), an e-commerce platform, email marketing and reports. Each of these features are built on Adobe Systems technology specifically designed for business websites.

  • Will I be able to see the website as you’re creating it?

    Yes! Once we've set up your account and agreed on layout, we will send you a temporary working domain where you can view the progress on your site as we build it. 

  • Will my website be built to expand as my business grows?

    Absolutely! As your business grows, our Content Management System allows for additional pages and features to be added. We will work with your business to make sure your online presence is consistently matching the growth and direction of your brick-and-mortar location(s). 

  • Will my website be compatible with smartphones, tablets and other mobile devices?

    Yes. Each of our websites is developed using the latest Responsive Web Design (RWD) framework and technologies. We constantly exploring new HTML5 and CSS elements that help us better serve our clients.